These Terms and Conditions govern your access to the Website. These Terms and Conditions are a valid and binding contract between you and Masscash. It is therefore important that you read and understand these Terms and Conditions. You may not access the Website unless you agree to abide by these Terms and Conditions without modification. By accessing the Website, you signify your agreement to these Terms and Conditions.

Masscash reserves the right, in its sole discretion, to, and you hereby agree that Masscash may, amend these Terms and Conditions at any time and in any way. Masscash will publish the amended Terms and Conditions on the Website. These amendments shall immediately come into effect once published and you will be bound by them. It is your responsibility to review these Terms and Conditions regularly and to ensure that you familiarise yourself with any amendments to these Terms and Conditions. If you do not agree with any amendments to these Terms and Conditions, you may no longer access the Website.

Please note the following important highlights of these Terms and Conditions:

  • These Terms and Conditions make use of a series of terms, phrases and definitions which have specific meanings in these Terms and Conditions. These terms, phrases and definitions are listed below, together with general interpretive principles which are used to interpret these Terms and Conditions.
  • Masscash may collect and process your Personal Information through the Website. These Terms and Conditions and its Privacy policy describe what Personal Information Masscash may collect and what Masscash may do with it. Masscash requires you to read these provisions and agree to them before you may access the Website.
  • These Terms and Conditions also set out what Masscash regards as acceptable and unacceptable uses of the Website.
  • In using this Website you may access some of its content and transmit your content to Masscash. These Terms and Conditions include details of the licenses Masscash apply to its content and which Masscash requires you to apply to your content when transmitted or otherwise made available to Masscash.
  • Masscash has included detailed provisions dealing with liability disclaimers, indemnities and other provisions aimed at limiting its liability to you. These provisions will have an impact on your ability to enforce your rights as Masscash requires you to agree to these provisions as part of its Terms and Conditions of your access to this Website. Masscash recommends you read these provisions carefully.

Any reference in these Terms and Conditions to a party shall, if such party is liquidated or sequestrated (the meaning of which includes any analogous proceedings in any other jurisdiction), be applicable also to and binding upon that party’s successors in title, assigns, liquidator and/or trustee, as the case may be.


You may not access to the Website and may not accept these Terms and Conditions if you lack the legal capacity to enter into a binding contract with Masscash; are a person barred from accessing to the Website under the laws of the Republic of South Africa or other countries including the country in which you are resident or from which you make access the Website.

In accessing to the Website you represent and warrant that you are of full legal age, or are emancipated or have your guardian’s consent to enter into a contract being these Terms and Conditions.


Masscash may add new features and modify or even discontinue existing features on the Website without notice to you and in its sole discretion. You hereby agree to this. You are free to terminate your access to the Website at any time and without notifying Masscash. Terminating your access to the site will not affect the results of or remove the effects of your access of the Website. Please refer to its Privacy policy for further information about the Personal Information Masscash collects from you through your access to the Website and how Masscash processes this Personal Information.


These Terms and Conditions may contain a number of terms and phrases which have a specific meaning in this document. In these Terms and Conditions, headings are for convenience and shall not be used in its interpretation.

Unless Masscash indicates to the contrary in these Terms and Conditions, any references to any gender includes the other genders, a natural person includes an artificial person and vice versa, the singular includes the plural and vice versa.

When any number of days is prescribed such number shall exclude the first day and include the last day unless the last day falls on a Saturday, Sunday or gazetted public holiday in the Republic of South Africa, in which case the last day shall be the next succeeding day which is not a Saturday, Sunday or public holiday in the Republic of South Africa;

All annexures, addenda and amendments to these Terms and Conditions form an integral part of these Terms and Conditions and, therefore, its contract with you.

The following expressions shall bear the meanings assigned to them below and related expressions shall bear corresponding meanings –

  • “access” when used in the context of –
  • a website, means to visit, use, load in a web browser, mobile phone or similar software application or device or otherwise engage with a website;
  • content, means to copy, download, view, modify, adapt, load in a web browser, mobile phone, software application or device or to otherwise engage with and/or manipulate such content;
  • “content” means all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your access to the Website;
  • Electronic Communications and Transactions Act” means the Electronic Communications and Transactions Act (No. 25 of 2002), as amended and/or restated from time to time;
  • “intellectual property” means, collectively, the patents, copyrights (and moral rights), trademarks, designs, models, brands, names, trade names, graphics, icons, hyperlinks, knowhow, trade secrets and any other type of intellectual property (whether registered or unregistered including applications for and rights to obtain or use same) which Masscash owns, licenses, uses and/or holds (whether or not currently) on or in connection with the Website;
  • “know-how” means all the ideas, designs, documents, diagrams, information, devices, technical and scientific data, secrets and other processes and methods Masscash uses in connection with the Website, as well as, all available information regarding marketing and promotion of the products and services described in these terms of use, as well as all and any modifications or improvements to any of them;
  • “Personal Information” means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to –
    • information relating to race, gender, sex, pregnancy, marital status, national, ethnic or social origin, sexual orientation, age, physical or mental health, wellbeing, disability, religion, conscience, belief, culture, language and birth;
    • information relating to education, medical, financial, criminal or employment history;
    • any identifying number, symbol, e-mail address, physical address, telephone number or other particular assignment to you;
    • your personal opinions, views or preferences;
    • the views or opinions of another individual about you; and
    • your name if it appears with other personal information relating to you or if the disclosure of your name itself would reveal information about you;
  • “post” means to upload, publish, transmit, share or store;
  • “Terms and Conditions” means these terms and conditions of use, as amended from time to time;
  • “trademarks” means those trademarks Masscash owns (or which Masscash is designated as beneficial owner of) and any other trademarks, designs, logos, style names, tag lines and slogans which Masscash owns or has the right to use or any derivative service offerings of, and applications for, any of same;
  • “you” and “Users” means the Website’s users;
  • “Masscash” means the Masscash Limited (registration number 1987/001214/07), a public company duly incorporated in accordance with the company laws of the Republic of South Africa;
  • “Website” means the website located at http://www.masscash.co.za


Masscash may ask you to submit your Personal Information to Masscash through the Website in order to access aspects of the Website or make use of services Masscash offers on or through the Website.

You warrant that the Personal Information you submit is accurate, current and complete. You will be denied access to the Website should you breach this warranty or subsequently be found to have breached this warranty.

Masscash may take steps to verify your Personal Information which you submit to Masscash. You irrevocably consent to this verification process. You acknowledge and agree that your access to the Website may be limited until such time as the verification process has been successfully completed.

Should you not agree to the verification process or withhold your consent as contemplated above, your access to the Website, generally, may be suspended or terminated and you waive any claims you may have against Masscash, its officers, directors, employees, servants, agents and/or contractors arising out of its termination or suspension of your access to you to the Website.

You agree that the security of your account is solely your own responsibility. You further agree that –

  • you are responsible for maintaining and promptly updating the Personal Information and any other information you provide Masscash with, thereby keeping it accurate, current and complete;
  • if you believe the security of your account on the Website has been compromised in any way, you will notify Masscash immediately;
  • you shall be held fully responsible for any misuse or compromise to your account which Masscash is not properly notified about; and
  • if any security violations are believed to have occurred in relation with your account, Masscash reserves the right to suspend access to your account pending an investigation and resolution.


You may not access to the Website for or in conjunction with any illegal, unlawful or immoral purposes or as prohibited by these Terms and Conditions.

You may not frame the Website in any way whatsoever without its prior written permission. Recognising the global nature of the Internet, you agree to comply with all local laws, rules and regulations regarding your conduct on the Website.

You agree to adhere to generally acceptable Internet and e-mail etiquette. In this regard, without being limited to the examples listed below, you agree not to:

  • engage in any abuse of e-mail or spamming, including, without being limited to – >
    • the posting or cross-posting of unsolicited content with the same or substantially the same message to recipients that did not request to receive such messages; and
    • inviting people who you may be connected to using third party services to access the Website where those people may not wish to receive such invitations or similar communications (in other words, make sure your contacts on other services are receptive to receiving invitations to accessing the Website or other communications you send them from Masscash);
  • engage in any activity intended to entice, solicit or otherwise recruit Website users to join an organisation except where Masscash expressly authorises such activities in writing;
  • take any action aimed at deceiving or misleading any person, attempt to impersonate or misrepresent your affiliation to any person or forge headers or otherwise manipulate identifiers in order to disguise the origin of anything posted or transmitted through the Website;
  • use the Website to post or transmit anything which is defamatory, discriminatory, obscene, offensive, threatening, abusive, harassing, harmful, hateful or which carries child pornography, religious or racial slurs or threatens or encourages bodily harm or the like or which may violate any person’s personality rights;
  • use the Website to make fraudulent offers to sell or buy products, items or services or to offer or solicit for any type of financial scam such as “pyramid schemes” and “chain letters”;
  • use the Website in a manner that may infringe the intellectual property rights (for example copyright or trade marks) or other proprietary rights of others;
  • use the Website to post anything which contains viruses or any other destructive features, regardless of whether or not damage is intended;
  • gather e-mail addresses and/or names for commercial, political, charity or like purposes or use the services to collect or attempt to collect Personal Information about third parties without their knowledge or consent;
  • violate the privacy of any person (including other users) in any way including, but not limited to, sharing any person’s Personal Information without their consent to do so;
  • attempting to gain unauthorised access to the Website or any other network, including (without being limited to) through hacking, password mining or any other means;
  • otherwise use the Website to engage in any illegal or unlawful activity.

Should you engage in any one or more of the above practices, which shall be determined in its sole discretion (and which decision shall be final), then Masscash shall be entitled, without prejudice to any other rights Masscash may have, to:

  • without notice, suspend or terminate your access to the Website;
  • hold you liable for any costs Masscash incurs as a result of your misconduct; and/or


Masscash’s license to you

Masscash grants you a personal, non-commercial, revocable, worldwide, royalty-free, non-transferrable and non-exclusive licence to access its content on the Website which Masscash either owns the copyright in or have licensed on such terms as are consistent with this licence. This licence is for the sole purpose of enabling you to access the Website, in the manner permitted by these Terms and Conditions. In the event Masscash revokes this license, you may no longer access the Website.

Unless Masscash has given you specific written permission to do so, you may not transfer, through an assignment of rights, sub-licence or otherwise, your rights to access the Website.

To the extent that any copying, reproduction, distribution, transmission, display, broadcasting or publishing of any content is expressly permitted (such permission to be interpreted in its most restrictive sense) you may do so, provided that all trademarks, trade names, copyright, ownership, proprietary and confidentiality notices as are included on the original content are retained and displayed without alteration or modification and not in any manner obscured or removed.

You acknowledge that you do not acquire any ownership rights or rights of use in or to any content by copying, reproducing, distributing, transmitting, displaying, broadcasting or publishing that content except where explicitly permitted to do so in these Terms and Conditions or otherwise in writing from Masscash.

You may only cache the Website if:

  • the purpose of caching is to make the onward transmission of the content from the Website more efficient;
  • the cached content is not modified in any manner whatsoever;
  • your manner of access to the data complies with general conditions of access set out in these Terms and Conditions;
  • you do not interfere with the lawful use of technology to obtain information about how the cached data is being used;
  • the cached content is updated at least every 12 (twelve) hours; and
  • the cached content is removed or updated when Masscash requests that do so.

Your license to Masscash

Masscash does not claim any ownership rights in your content. You retain any rights that you may already have in your content should you post your content to or otherwise access the Website, subject to the limited license you grant to Masscash.

In the event you post any content on, to or through the Website, you grant Masscash a nonexclusive, fully-paid, royalty free, transferrable and worldwide license to moderate, use, modify, delete from, add to, publicly perform, publicly display, reproduce or distribute such content solely on or through the Website including without limitation, distributing part or all of your content in any media formats and through any media channels and make use of the content in its advertising campaigns.

The license you grant to Masscash means that –

  • you are free to license your content to anyone else in addition to Masscash;
  • Masscash is not required to pay you for the use of the content you post to the Website;
  • Masscash may make commercial use of your content;
  • Masscash is able to use its affiliates, sub-contractors and other partners such as Internet content delivery networks and wireless carriers to make the Website available; and
  • the license extends to anywhere in the world because of the global nature of the Internet and the fact that its users can access the content from anywhere in the world.
  • Because you can only lawfully license content you have certain rights in, you represent and warrant that:
  • you own the content you post to or through the Website or otherwise have the right to grant the license set forth in this section, and
  • posting your content to or through the Website does not violate the privacy rights, publicity rights, copyright, contractual rights or any other rights of any person or entity.

You also agree to pay for all royalties, fees, and any other monies owing to any person or entity by reason of any content you post to or through the Website.


Disclaimers and limitation of liability

To the fullest extent permissible by law, Masscash disclaims all warranties of any kind, whether express or implied.

When you access the Website, it is entirely at your own risk. The Website is made available to you “as is”.

Although Masscash takes steps to verify information presented on or through the Website, Masscash does not warrant the accuracy or reliability of any advice, opinion, statement, or other information contained in, displayed on, linked to or distributed through the Website Masscash and/or other users may publish to the Website. You acknowledge that any reliance upon any such opinion, advice, statement or information shall be at your sole risk. Masscash reserves the right, in its sole discretion, to correct any errors or omissions on or relating to the Website without notice to you.

Information, ideas and opinions expressed on or through the Website should not be regarded as professional advice or its official opinion and you are strongly advised to seek appropriate professional advice before acting on such information.

Whilst Masscash takes reasonable precautions in its operation of the Website, neither Masscash or its agents or representatives will assume any responsibility and neither Masscash or its agents or representatives (in whose favour this constitutes a stipulatio alteri or stipulation for another) shall be liable for any damages to or for viruses that may infect your computer equipment or software or other property on when you access the Website. Any content you access through the use of the Website is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from accessing to the Website.

Masscash will use reasonable endeavours to make the Website available to you, and keep the Website available to you at all times. However, you agree that Masscash shall not be liable in respect of any loss or damage caused by or arising from the unavailability of, any interruption in or your use of the Website access (either in part or as a whole) for any reason whatever.

You further agree that –

  • under no circumstances whatsoever, including as a result of its negligent acts or omissions or those of its directors, officers, servants, agents or contractors or other persons for whom in law Masscash may be liable, shall Masscash or its directors, officers, servants, agents or contractors or other persons for whom in law Masscash may be liable (in whose favour this constitutes a stipulatio alteri or stipulation for another), be liable for any direct, indirect, extrinsic, special, penal, punitive, exemplary or consequential loss, damage or damages of any kind whatsoever or howsoever caused (whether arising under contract, delict or otherwise and whether the loss was actually foreseen or reasonably foreseeable), including but not limited to any loss of profits, loss of revenue, loss of operation time, corruption or loss of information, content or data and/or loss of contracts sustained by you, your directors, servants, dealers or customers, resulting from your use of or inability to access to the Website;
  • you waive and may not bring any claims or legal action arising out of, or related to Website access or these Terms and Conditions more than 1 (one) year after the cause of action relating to such claim or legal action arose.


You hereby indemnify Masscash and its directors, officers, employees, servants, agents and/or contractors and/or other persons for whom in law Masscash may be liable (in whose favour this constitutes a stipulatio alteri or stipulation for another) from any loss, damage, damages, liability, claim or demand due to or arising out of your access to the Website or your breach of these Terms and Conditions.

Masscash is not responsible for your content, files and/or data. You agree to take full responsibility for your content, files and/or data and to maintain all appropriate backup of files and data stored on its servers.

Rights infringement

If you are of the view that your rights have been infringed through the unlawful use of the Website access by registrants or third parties, you may address a complaint to Masscash which satisfies the following requirements and/or contains the following information:

  • the full names and address of the complainant;
  • the written or electronic signature of the complainant;
  • identification of the right that has allegedly been infringed;
  • identification of the material or activity that is claimed to be the subject of unlawful activity;
  • the remedial action required to be taken by the service provider in respect of the complaint;
  • telephonic and electronic contact details, if any, of the complainant;
  • a statement that the complainant is acting in good faith;
  • a statement by the complainant that the information in the take-down notification is to his or her knowledge true and correct.

Please address your notifications to:

Nomsa Mazibuko, Marketing Director

Email: Nomsa.Mazibuko@masscash.co.za

Masscash will investigate the complaint on receipt of a complete and properly formulated complaint notice and will take appropriate action where necessary. Such action may include, but is not limited to, removing the offending content from the Website and/or appropriate action taken against the relevant user and/or third party.


Links to and from the Website from and to other Websites belonging to or operated by 3rd parties (“linked Websites”) do not constitute its endorsement of such linked Websites or their contents nor does Masscash necessarily associate itself with their owners or operators. You are solely responsible for identifying and familiarising yourself with any Terms and Conditions which will govern your relationship with such third party/ies.

Masscash has no control over linked Websites and you agree that Masscash is not responsible or liable for any content, information, goods or services available on or through any such linked Websites or for any damage, damages or any other loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, information, goods or services available on or through any such linked Websites. You further agree that where you access linked Websites, you do so entirely at your own risk.

Your interaction, correspondence or business dealings with 3rd parties which are referred to or linked from or to the Website is similarly entirely at your own risk and are solely between you and such 3rd party including the acquisition, disposal, payment and delivery of any goods or services, and any terms, conditions, warranties or representations associated with such interaction, correspondence or business dealings.


The Website is controlled and maintained from its facilities in Johannesburg, South Africa. You irrevocably agree that the law of the Republic of South Africa shall govern your access to the Website and these Terms and Conditions.

You consent to the jurisdiction of the South Gauteng High Court, Johannesburg, South Africa in respect of disputes which may arise out of your access to the Website and these Terms and Conditions.

You also irrevocably and unconditionally consent to the jurisdiction of the Magistrates Court even though the value of a claim which Masscash may have against you may exceed the ordinary monetary jurisdiction of the Magistrates Court.


Masscash chooses the addresses below for all communication purposes under these Terms and Conditions, whether in respect of court process, notices or other documents or communications of whatsoever nature.

You agree that Masscash may, but is not obliged to, serve notices or other documents or communications on you using your email address. In such cases, you agree further than its notices or other documents or communications will be deemed to have been served on you no later than 24 hours after the notices or other documents or communications were sent.


Subject to the provisions of the RIC Act, you agree to permit Masscash to intercept, block, filter, read, delete, disclose and use all communications you send or post to Masscash or the Website or using the Website and/or to its staff and/or employees.

You agree and acknowledge that the consent you provide above satisfies the “writing” requirement specified in the ECT Act and in the RIC Act.

Masscash reserves the right, but has no obligation, to monitor the content you post on the site. Masscash reserves the right to remove any such information or material for any reason or no reason, including without limitation if in its sole opinion such information or material violates, or may violate, any applicable law or its Terms and Conditions, or to protect or defend its rights or property or those of any third party. Masscash also reserves the right to remove information upon the request of any third party.


Any provision in these Terms and Conditions which is or may become illegal, invalid or unenforceable shall be ineffective to the extent of such prohibition or unenforceability and shall be treated pro non scripto (as if it were not written) and severed from these Terms and Conditions, without invalidating the remaining provisions of these Terms and Conditions.


If you breach any of these Terms and Conditions, Masscash may immediately, automatically and without notice to you, terminate your access to its Website, and/or prohibit your future access to the Website, and/or take appropriate legal action against you (including without limitation, applying for urgent and/or interim relief or claiming damages), without incurring any liability to you of any nature whatsoever and howsoever arising, and all of its rights in this regard are expressly reserved.


Access to the content, website and/or competition available on or through the application are classified as “electronic transactions” in terms of the Electronic Communications and Transactions Act and therefore you have the rights detailed in Chapter VII of the Electronic Communications and Transactions Act and Masscash has the duty to the disclose the following information:

Its full name and legal status:

Masscash (Pty) Ltd (registration number 1987/001214/07))

Street address:

19 Girton Road, Parktown, Johannesburg, 2193

Postal address:

Private Bag X9008, Crown Mines, 2025

Physical address for receipt of legal service:

19 Girton Road, Parktown, Johannesburg, 2193

Main business:

Retail and wholesale

Website address:

Official email address:

Codes of conduct to which Masscash subscribe:

King III Code on Corporate Governance

Governing terms of use:

These Terms and Conditions

Manual in terms of the Promotion of Access to Information Act 2 of 2000:

Information relating to Masscash’s Promotion of Access to Information Act Manual may be found at http://www.massmart.co.za/paia.asp


Details of its Board of Directors may be found at http://www.massmart.co.za/governance/board.asp. Details of its Executive Committee may be found at http://www.massmart.co.za/corp_profile/management.asp

Costs associated with the access to and use of the application:

No charges levied by Masscash to access the website. Charges do apply for services rendered on or through the website.

Dispute resolution:

See above

Cooling off period:

Not applicable

Complaints process:

See above


You agree that:

  • you are bound by these Terms and Conditions;
  • notwithstanding the provisions of the Electronic Communications and Transactions Act, data messages addressed by you to Masscash shall be deemed to have been –
    • received if and when responded to by their specified recipient/s;
    • sent by you within the geographical boundaries of South Africa;
  • electronic signatures, encryption and/or authentication are not required for valid electronic communications between you and Masscash;
  • as well as warrant that data messages that you send to Masscash from a computer, IP address or mobile device normally used by you, was sent and/or authorised by you personally.

These Terms and Conditions constitute the whole agreement between you and Masscash relating to your access to the Website.

No indulgence, extension of time, waiver or relaxation of any of the provisions or terms of these Terms and Conditions which Masscash may show, grant or allow you shall operate as an estoppel against Masscash in respect of its rights under these Terms and Conditions nor shall it constitute a waiver by Masscash of any of its rights and Masscash shall not thereby be prejudiced or stopped from exercising any of its rights against you which may have arisen in the past or which might arise in the future.

Nothing in this agreement shall create any relationship of agency, partnership or joint venture between you and Masscash and you shall not hold itself out as its agent or partner or as being in a joint venture with Masscash.

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